"Performance Metrics" Posts
‘E’ Is For Excellence
Anybody who has served at sea with the U.S. Navy is aware of the coveted ‘E’ award. The award stands for Excellence and is awarded, annually, based on a fleet wide competition, which measures the performance of each ship against an established set of rigid standards. By any measurement, it’s a big deal. A very, very, big deal…
The winning ship paints a large white ‘E’ on the bridge bulwarks on both the port and starboard sides of the ship. A ship that wins five consecutive battle efficiency competitions will replace the white ‘E’ with a gold one.
All ships …
CBS Reviews: We Are A Better Company
Situation
An air-conditioning company hired Corporate Business Solutions in order to run more efficiently.
Process
“Your consultant has brought us new management ideas, procedures, and processes, as well as customized tools. He dug deeply into our financial and operational problems within the company and found some that were eight years old, of which we were not even aware, then, fixed them!
For our first time, in many years, we have a valid set of full financial statements. He showed us that we cannot know how to get where we want to go, because we had no idea where we were …