"Customer Service" Posts
CBS Reviews: Change For The Better
By Sep 2, 2014
Situation
After almost 70 years of providing their community with fitness and sports gear/equipment, this family owned company sought Corporate Business Solutions’ services for an outside perspective. “It became apparent that we needed help with a new way of looking at our business.”
The management team wanted to become much more proactive in pursuing growth, while still maintaining sales along with the business’ long established commitment towards providing outstanding customer service.
Process
The CBS consultant was “a huge aid in clarifying where our business is financially and in market placement, while assisting to identify what needs to be done to …