CBS Reviews: Handling Our Growing Pains
Situation
A general contracting firm, specializing in commercial construction such as restaurant and office build outs, hired Corporate Business Solutions to deal with the repercussions from a rapid growth spurt during the previous year.
“We learned that we could not keep up with our growth, accurately. Not being able to handle the amount of work that we had, properly, made it difficult for me to go out and find work for the future. Many mistakes were being made from every end of the company, making it hard to figure out how they were being made.
As a business owner, it was frustrating to see my business going down the road that it was headed. To turn my business around, I knew that I needed someone with a more knowledgeable judgment about why this was happening.”
Process
The CBS consultant looked “at every aspect of the company to take us to where we needed to be to succeed. We were very impressed with his expertise and advice.
He had meetings with our project managers, the rest of our office staff, and our whole company to help them understand a lot of things about the company that they needed to know in order to improve at their jobs. He challenged my team and made them think, leading them into the right direction towards what they are supposed to be doing.
He organized, cleaned up, and put a better system and procedure into place for many aspects of our business in the office, allowing us to start working ‘smarter.’ He gave us a new and improved approach on keeping all of our records organized to the next level. I was impressed on how well our consultant understood my vision for the future of the company. He created programs that will motivate the team to work harder and will attract great, hardworking people, in the future, who will want to be a part of our team.”
Result
“We learned the right way to make our company a better and more successful business. I’m excited to see how everyone here will improve themselves. It’s going to be a rocky adjustment becoming used to how different things work, now, but I am confident that what our CBS consultant has accomplished for us will help tremendously.” Jay, President