CBS Reviews: Extremely Positive Experience

Situation

Corporate Business Solutions was brought in to assist in the transition of leadership for a client in the construction industry as their General Manager was juggling new responsibilities after their President had retired.  “I found myself tasked to perform my normal GM duties along with the daily operations of our organization.  I discovered quickly that I needed help in prioritizing and setting policies and procedures in place to promote the smooth operations of our day-to-day business.”

Process

“With the help of our CBS consultant, we successfully compiled data to develop a budget, improved upon our sales lead tracking system to include pertinent event dates to allow us to monitor our sales closure rates, and outlined the key roles and responsibilities for all company personnel. 

We also implemented new policies and procedures to improve our customer relations, facilitated inventory control and tracking systems, and developed and utilized a key performance indicator report that provides a snapshot of all crucial business data which I require to make informed business decisions.”

Additionally, the client noted that their CBS consultant’s personality meshed well with their entire staff and that he handled the stress of dealing with some of “our more difficult personalities without a hitch.  He took the time to meet with each member of our staff, praising strong points and making suggestions regarding personal organization to help us all be more efficient in our daily roles.”

Result

“Overall, I feel that this has been an extremely positive experience and I would high recommend both my consultant and Corporate Business Solutions to anyone seeking business consulting services for their business.”  Mark, General Manager