CBS Reviews: We Now Have The Tools To Grow & Evolve
Situation
Corporate Business Solutions was the first experience with business consulting for this plumbing contractor needing to deal with growing pains.
“I feel that it has been a great match for someone at my stage of growth in business. In the last few years, my business has increased significantly, but it has been operating inefficiently for much of that time. We had been putting out fires, but not really moving forward.”
Process
The client worked closely with his CBS consultant and praised his demeanor as “thoughtful, attentive, calm and friendly–even under stressful circumstances and working with difficult people.”
Further, “he has worked well with all the personnel whom he interacts. He takes the time to gather facts, insuring that he is reacting to all the facts and not partial data. His attention to detail and drive to completely understand the issues, as well as the complexities involved, has been instrumental in guiding us in the right direction. His thoroughness has produced consistent, high-quality results that we have been able to use and measure our progress, against.
I did not realize how much our inefficiencies were truly costing us until our consultant put in perspective during his blood wall sessions.
I like that we are now able to glance at key reports and know that we are looking at real numbers that relate to our daily operations. I like that we are able to make accurate projections for future work and profits. I learned that I need to ‘drive the bus’ and give the appropriate employees power to implement and carry out the policies and procedures that must be performed, consistently, to ensure our success.”
Result
“Overall, I feel that my company now has the tools needed to grow and evolve, which will ultimately result in increased revenues and ease of operations. I wanted to compliment our consultant and Corporate Business Solutions, Inc. for their consistency, quality of work and contribution to our organization, and to say that I would recommend their consulting services to other organizations.” Jay, President