CBS Reviews: Change For The Better
By 
Situation
After almost 70 years of providing their community with fitness and sports gear/equipment, this family owned company sought Corporate Business Solutions’ services for an outside perspective. “It became apparent that we needed help with a new way of looking at our business.”
The management team wanted to become much more proactive in pursuing growth, while still maintaining sales along with the business’ long established commitment towards providing outstanding customer service.
Process
The CBS consultant was “a huge aid in clarifying where our business is financially and in market placement, while assisting to identify what needs to be done to move forward.”
There were several significant projects, which included: training employees on fully utilizing the current POS system, managing and devising incentive programs for the company’s salespeople and buyers, and designing a commission program for outside sales.
“Most importantly, he has helped implement huge cultural changes with the way that we see and run our business.” With their consultant’s support and guidance, “we have made some major changes and have begun the process for even more improvement.”
Result
“Thank you for the opportunity to considerably change our company for the better in such a short period of time.” Mark, Vice President